Redsigning Naturalis’ visitor application to reflect their new location

Project Goal

Propose and prototype a new design for Naturalis’ visitor mobile application.

Discovery

Stakeholder meetings and museum visit marked the starting point for constructive discussion into the goals, wants and needs of the Naturalis. This lead to the adoption of three core design requirements.

Naturalis design requirements:

  1. To stimulate visitors curiosity and lead them to ask questions.
  2. To provide visitors new and innovative ways to interact with the museum exhibits.
  3. To improve and streamline user experience with the app.

Questionnaires were created to accompany user story-lines in understanding how visitors experienced the museum. Identifying area’s where ‘pains’ and ‘gains’ could be addressed.

Tools

Design

The project was interdisciplinary and I was paired with 4 team members. Two of them from the visual design major and one from the interaction design major. The project lasted 5 months, and was designed to get us working with a client with real problems.

Trix the T-rex, the star of the show.

The main focus of our redesign was the use of a ‘scientist tag-along’ narrative and ‘toolbox’ feature. Scientists from the Centers research center would be presented in the app, giving additional context and information to visitors about the work they do. Connecting visitors with the work the scientist did at the center was one of the new exhibits main goals. The toolbox packed a number of ‘tools’ that utilized mobile phones sensors and IoT capabilities to facilitate enhanced interaction with the exhibits.

In this project I was responsible for working with the visual designers to concept ideas and flesh them out into digital prototypes. Ensuring they understood where the concept was going and how to create the user experience to support the goals of the feature.

Tools

Results

You can see the final hi-fi prototype here in adobe Xd.

Final notes

Unfortunately, it was not within the scope of the project to develop and implement the redesign into the museums app. But, the client met the final prototype with support for the features, especially the inclusion of the centers scientists in the app.